Legal notice

FORMAL DATA PRIVACY STATEMENT

Iberica Business with NIF B42681932 and tax domicile at Avd. Costa Blanca Nº 132 Entlo 1ºC, – 03540 Alicante (Spain), is the owner of this website and its content.

By means of this formal declaration, Iberica Business intends to inform users about our policy of protection of privacy and confidentiality of personal data that customers, potential customers or subscribers provide freely and voluntarily via telephone, WhatsApp, email, or through the various forms on the website www.ibericabusiness.com.

CURRENT LEGISLATION

In accordance with the provisions of Organic Law 15/99 of 13 December 1999 on the Protection of Personal Data (LOPD), as well as the European Data Protection Regulation, (EU) 2016/679, of 27 April 2016 (GDPR), Iberica Business and its website www.ibericabusiness.com complies with current legislation regarding the protection of personal and contact data of its subscribers and customers and keeps them in the strictest confidence.

OWNERSHIP AND USE OF DATA

In accordance with current legislation on data protection (LOPD/GRPD), as well as on information society services and electronic commerce (LSSI-CE), the user accepts that the data provided through this website will be incorporated into files owned by Iberica Business in order to facilitate the provision of the services requested and other related services described on this website, as well as, where appropriate, the transfer to third parties for the strict and exclusive provision of such services, always within our sector of activity and areas of work.

 

RESPONSIBLE FOR THE PROCESSING OF YOUR DATA

Identity: Iberica Business
NIF: B42681932
Address: Avd. Costa Blanca Nº 132 Entlo 1ºC, – 03540 Alicante (Spain)
E-mail: info@ibericabusiness.com
Data Protection Officer: Hélio Böhne
Contato do DPD: www.ibericabusiness.com /contacto

 

PURPOSE AND OBJECTIVES OF THE DATA COLLECTED

The collection of personal data provided to us by interested parties and their automated processing has the following objectives:

To manage the sending of the information requested.

To provide interested parties with offers of products and services of interest to them.

To be able to issue estimates and invoices.

To carry out the service normally.

To improve your user experience.

To meet these purposes we develop a commercial profile based on the information provided, however, no automated decisions will be made based on the database profiles, although automated emails will be sent, previously programmed by the owner of the data or its service providers or employees, in order to send information about our services and commercial products offered through the website www.ibericabusiness, whether they are hosted on it or on platforms of third party providers of such service.

AUTHORISATION

By using the contact forms and e-mail address provided on the website www.ibericabuesiness.com, the customer expressly authorises Iberica Business to send commercial communications by ordinary mail and/or e-mail and WhatsApp, as well as the foreseeable telephone contact in order to offer the services offered on this website.

 

DISCLOSURE OF INFORMATION

Provided that it is necessary for the correct provision of services, the client expressly authorises Iberica Business to transfer their data to third parties and companies for the strict and exclusive provision of said services, always within our sector of activity and areas of work.

Iberica Business does not sell or rent users’ personal data. However, when the service requires it, we transfer the data to third parties for the sole purpose of providing the contracted service, as in the following cases:

The subcontracting of other companies or professionals to perform the services.

The subcontracting of tax, financial or marketing consultancy services.

The preparation of commercial proposals carried out by collaborators.

In any case, Iberica Business obliges the subcontracted company or professional to sign a document of confidentiality of personal data to ensure the confidentiality of this information.

Iberica Business may not disclose personal customer information outside the scope described above, except to identify users/customers, contact them or take legal action against anyone who is interfering with our rights. The circumstances under which Iberica Business may disclose such information are:

When it is necessary to carry out the normal provision of the service.

When it is necessary to protect the legitimate interests of Iberica Business, its customers, franchisees or collaborators.

When it is required by law to cooperate in any legal process.

When it is necessary to provide information to a legal authority.

Iberica Business contracts its virtual infrastructure according to a “cloud computing” model through OVH Hispano, registration agents and other national and international providers in charge of its processing, under the Privacy Shield, a treaty reached by the European Union and the USA on transatlantic data transfers. Information available at https://www.privacyshield.gov/list

DATA RETENTION

Personal data provided on the www.ibericabusiness.com website will be retained for a period of ten years from the last confirmation of interest by the customer.

They will also be kept for as long as the commercial relationship is maintained, disappearing at the time when their deletion or portability is requested by the interested party, in which case they will only be kept for a period of time in the event of a possible demand for liability on the part of the Public Administrations, Judges and Courts, in accordance with current legislation on data protection. Once this period has expired, the data in your account will be destroyed.

 

LEGITIMACY

The processing of your personal data is necessary to comply with the legal obligations deriving from Royal Decree 1720/2001 of 21 December, which approves the Regulations for the development of Organic Law 15/1999 of 13 December on the protection of personal data.

The legal basis for the processing of your data is the execution of the forms provided on the website www.ibericabusiness.com which you carry out by freely ticking the acceptance box of our Privacy Policy, which indicates that you have read and understood the use that Iberica Business makes of your data.

DATA SECURITY

If you provide us with your data using one of the forms on this website, they will travel encrypted through a secure server, using the SSL (Secure Socket Layer) encryption protocol. However, any transfer of data via the Internet could be intercepted, so Iberica Business cannot guarantee 100% security.

In accordance with current legislation, Iberica Business will store the personal data it has collected and will adopt the necessary measures to avoid its alteration, loss, treatment or unauthorised access, strongly protecting customer information, accounting information and interpersonal communications.

The personal data of customers or potential customers collected for the proper provision of the service and its monitoring are stored on our Corporate Intranet.

Our Corporate Intranet performs ERP (Enterprise Resource Planning), CRM (Customer Relationship Management) Intranet and Extranet functions.

Iberica Business will at all times look after the interests of customers, potential customers, users, partners, distributors and suppliers to protect data from loss, misuse or alteration of the information collected.

Bearing in mind that the Internet is not 100% secure, there is always the possibility of receiving a cyber attack, and that third parties may take possession of your data, in which case we cannot be held responsible for such acts, nor for any future actions that these persons may carry out with the data obtained.

MINORS

This website is not intended for minors, so we explicitly request that minors consult with their parents or legal guardians.

Minors under this age are not authorised to use our services and should therefore not send us their personal data.

If Iberica Business suspects or becomes aware at any time of the registration or contact of a person under 18 years of age, we will delete their data immediately.

 

USE OF COOKIES

The Iberica Business website uses its own and third-party cookies on all its pages. The purpose of these cookies is to improve the current and future experience we offer to users who visit us, for which we collect information on user behaviour within our website.

More detailed information on the use of cookies can be found in our Cookie Policy.

 

DATA COLLECTION

The personal data that we process at Iberica Business comes from the following sources:

Our own website

Our own website

Instant messaging (WhatsApp, Skype or Facebook Messenger)

Postal mail

Group companies

Collaborators (Partners)

The categories of data we process are:

Identification data (name and surname)
Identification codes or passwords
Postal or e-mail addresses
Telephone/WhatsApp
Commercial information
Account number
Financial data

Likewise, we inform you that we do not obtain specially protected data on a regular basis, however, if specially protected data were to reach our company, we would defend them in accordance with current legislation and under no circumstances would they be passed on to third parties.

 

RIGHTS OVER THE DATA COLLECTED

Although the visit to our web page and/or the contracting of the services that are exposed in it supposes, on the part of the user, the total acceptance and without reservations of the conditions exposed in the present Policy of Protection of Data and of our General Conditions of service.

Customers and / or users of www. ibericabusiness.com may, at any time, exercise their rights of access, rectification, cancellation, opposition and portability, as well as the right to forget their personal data by writing to Iberica Business Avd. Costa Blanca Nº 132 Entlo 1ºC, – 03540 Alicante (Spain) or by sending an email to info@ibericabusiness.com. In any case, it will be necessary to identify yourself as the owner of the data by attaching the National Identity Document (DNI) of the interested party visible on both sides, or equivalent document.

Interested parties have the right to access their personal data, to request the limitation of its processing, as well as to request the rectification of inaccurate data or, where appropriate, to demand its total deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

We also inform you of your right to lodge a complaint with the Supervisory Authority (AEPD).